Chelsea Tieken

Chelsea Tieken

Business Strategy and Planning Director, TPRM Strategy and Initiatives, USAA

1:10 pm - 2:00 pm

OFFSHORING RISK AND RESILIENCE: COST SAVINGS VERSUS CONTROL – PANEL DISCUSSION

Evaluating offshore models through a risk and resilience lens.

  • Clean room environments versus onshore operational realities
  • Geopolitical, workforce, and continuity considerations
  • Lessons learned from pandemic-era disruptions
  • Designing offshore strategies that survive stress events