
Chelsea Tieken
Business Strategy and Planning Director, TPRM Strategy and Initiatives, USAA
1:10 pm - 2:00 pm
OFFSHORING RISK AND RESILIENCE: COST SAVINGS VERSUS CONTROL – PANEL DISCUSSION
Evaluating offshore models through a risk and resilience lens.
- Clean room environments versus onshore operational realities
- Geopolitical, workforce, and continuity considerations
- Lessons learned from pandemic-era disruptions
- Designing offshore strategies that survive stress events
