Day Two | November 4
Here is the latest edition of the agenda. As we approach the event, we will be adding speakers and sessions to enhance your experience. To stay informed, please register your interest
8:00
Breakfast and Networking
8:50
Chair’s Opening Remarks
9:00
Risk identification and dynamic RCSA
Strengthening risk identification and improving consistency across operational risk frameworks
Key topics
- Clarifying definitions of risk, controls, and issues while reducing taxonomy inconsistencies
- Identifying why material risks are missed in RCSAs and ensuring assessments reflect operational reality
- Integrating forward-looking and scenario-based risk identification into operational risk frameworks
- Balancing standardisation, firm-specific approaches, and strategic decision-making versus compliance requirements
 | Ramon Flueckiger,Head of Operational Risk Control,UBS Bank USA |
9:35
Governance, accountability and silos
Improving ownership, coordination, and decision-making across risk, technology and cyber
Key topics
- Clarifying fragmented ownership and accountability across functions
- Strengthening escalation paths and decision-making structures
- Identifying where silos create duplicated or conflicting risk activity
- Assessing how integrated operating models can reduce friction and improve coordination
 | Ine Lolomari,Managing Director – Head of Capital Markets Operational Non-Financial Risk,BMO |
10:10
Control assurance and effectiveness
How to build and test controls that genuinely reduce risk rather than exist on paper
Key topics
- Identifying where controls fail under operational pressure
- Strengthening approaches to control testing and evidence collection
- Assessing whether firms are over-controlling or under-controlling key risks
- Redesigning control frameworks for dynamic environments
10:45
Morning Refreshment and Networking Break
11:15
Behavioural risk and organisational culture – Panel Discussion
Why operational failures persist despite controls and formal frameworks
Key topics
- Analysing how incentives influence operational risk behaviour
- Identifying the role of informal workarounds and cultural norms
- Examining how organisational behaviour weakens escalation and challenge processes
- Assessing whether firms can realistically measure and manage behavioural risk
 | Martin Liljeblad,Head of Operational Risk,Revolut |
| Ine Lolomari,Managing Director – Head of Capital Markets Operational Non-Financial Risk,BMO |
 | Fusako Nitta,Director, Operational and Third Party Risk Manager,Daiwa Capital Markets America Inc |
 | Sara Ricci,Former Global Head of Oversight and Control-Strategic Sourcing,JP Morgan |
12:05
First line execution under pressure
Understanding the operational burden on the first line and the trade-offs between delivery and control
Key topics
- Understanding how delivery pressure reshapes control behaviour
- Examining structural tensions between speed and compliance
- Evaluating whether first-line teams are overburdened by design
- Assessing whether organisations are exceeding sustainable execution capacity
12:40
Lunch Break
1:40
Turning risk data into insight
Improving data quality and governance, and converting operational risk data into meaningful decision-making insight
Key topics
- Addressing fragmentation in data ownership and architecture
- Resolving inconsistencies in data definitions across risk reporting
- Reducing noise and improving signal quality in reporting
- Defining meaningful executive risk indicators and predictive KRIs
 | Matthew Moore,Director Operational Risk Management,Barclays |
2:15
Systemic and interconnected risk
How cascading failures and cross-domain dependencies create systemic operational risk exposure
Key topics
- Understanding how interconnected risks amplify operational disruption
- Identifying hidden cross-domain dependencies
- Assessing capability to model cascading operational failures
- Analysing how failures propagate across interconnected operational ecosystems
 | Maggie Bin Lai,VP Enterprise Risk,American Express |
2:50
Afternoon Refreshment and Networking Break
3:20
Operational risk and resilience integration
Aligning operational risk, resilience, and testing into a unified enterprise-wide framework
Key topics
- Examining where operational risk and resilience frameworks still diverge in practice
- Defining integrated resilience across governance, service mapping, data, and reporting
- Translating resilience mapping into meaningful testing, scenario exercises, and war-gaming
- Strengthening impact tolerance frameworks and end-to-end recovery capability
 | Ron Eisenburg,Head of Operational Risk Management,Citi |
3:55
Regulatory fragmentation and compliance burden – Panel Discussion
Navigating inconsistent global regulatory regimes and the operational cost of multi-jurisdictional compliance
Key topics
- Managing duplication across global regulatory regimes
- Balancing compliance obligations with risk effectiveness
- Identifying distortion caused by regulatory divergence
- Evaluating feasibility of regulatory synchronisation
 | Antonio Gonzalez,Former National Bank Examiner,OCC |
 | Spruille Braden,Head of Enterprise Resilience,MassMutual |
4:45
Chair’s Closing Remarks
4:55
End of Day 2
